Support

Choose the product you are using to find setup guides, troubleshooting, security notes, privacy information, and support options in the right place.

M

Sentinel for monday.com

Find the guide, troubleshooting, pricing preview, privacy notice, and terms for the monday.com edition.

Open support hub
J

Sentinel for Jira Cloud

Find onboarding, troubleshooting, FAQ, security, privacy, and terms for the Jira Cloud edition.

Open support hub

HermitTaxDE

Find the merchant setup guide, self-help FAQ, accountant handoff guide, support hub, privacy notice, and terms. You can also install directly from Shopify.

Open support hub Install on Shopify
G

Kedalion GPSR

Find the disclosure-builder guide, field education, FAQ, pricing preview, security summary, support details, privacy notice, and terms.

Open support hub
K

Suite Policies

Use the suite privacy and terms pages for Kedalion-wide navigation, then drop into the relevant app notice or terms page.

Open policy overview

Support Model

Why split support by product?

Each product has its own setup flow, permissions, support details, and policies. Keeping those pages separate makes it easier to find the right answer quickly.

Where should users start?

Start at the relevant app site: Sentinel for monday.com, Sentinel for Jira Cloud, HermitTaxDE, or Kedalion GPSR.

Where are platform-specific details?

Use the product hub for the platform you care about. Those pages include install guidance, billing notes, security summaries, and policy links for that specific app.

How should support requests be handled?

Start with the relevant guide or troubleshooting page. Where direct support is available, the product hub explains what to send and how to keep examples redacted.